Last Updated: February 24, 2026
Please read these Terms of Service (“Terms”) carefully before using the LoadHive mobile application, website dashboard, and related software (collectively, the “Service”) operated by DeliverUs LLC (“LoadHive,” “we,” “us,” or “our”).
These Terms primarily govern individual drivers and other end users (“Users”) who access the Service. Motor carriers and transportation companies (“Carriers”) that subscribe to the Service are governed by separate written agreements.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
LoadHive provides a technology platform that enables Carriers to manage transportation operations and enables Users (primarily drivers) to view, receive, and respond to load related information.
The Service may process Carrier authorized data from third party load boards, emails, and other sources and display such information through dashboards and mobile tools.
LoadHive acts solely as a technology provider and does not operate, manage, supervise, or control transportation services, vehicles, shipments, drivers, dispatchers, or logistics operations.
LoadHive does not act as a carrier, broker, freight forwarder, dispatcher, transportation intermediary, or logistics service provider.
All transportation arrangements, commercial terms, and operational decisions are made solely between Carriers, brokers, shippers, and drivers without involvement by LoadHive.
The Service is intended solely for individuals who are at least eighteen (18) years of age and legally capable of entering into binding contracts.
By accessing or using the Service, you represent and warrant that you meet these eligibility requirements.
You further represent and warrant that you hold all licenses, permits, certifications, and authorizations required to perform transportation services, where applicable, including any required commercial driver’s license.
You agree that you are solely responsible for maintaining compliance with all applicable laws and regulations related to your activities.
LoadHive reserves the right to deny, suspend, or terminate access to any User who does not meet these eligibility requirements or who provides false, misleading, or incomplete information.
To access certain features of the Service, you may be required to create and maintain an account. By creating an account, you represent and warrant that all information you provide is accurate, complete, and current, and you agree to promptly update such information as necessary.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account, whether authorized or unauthorized. You agree to notify LoadHive immediately of any unauthorized use, suspected security breach, or compromise of your account.
LoadHive shall not be liable for any losses, damages, or claims arising from unauthorized access to your account.
You may not impersonate any person or entity, misrepresent your affiliation, or use false, misleading, offensive, or unlawful identifiers. You may not share, sell, transfer, or assign your account without LoadHive’s prior written consent.
LoadHive reserves the right to suspend or terminate accounts that violate these Terms or applicable law.
Users are independent parties and are not employees, agents, contractors, or representatives of LoadHive. Dispatchers and administrative personnel are employed or contracted solely by Carriers and not by LoadHive, even if they access the Service. No partnership, joint venture, fiduciary, or employment relationship is created by these Terms.
LoadHive does not pay Users and does not invoice, process, hold, guarantee, escrow, transmit, or control any compensation.
All payments to Users are made solely by Carriers, brokers, shippers, or other third parties.
LoadHive is not involved with, responsible for, or liable for any payments, payment disputes, delays, chargebacks, deductions, offsets, or non-payment.
Users acknowledge and agree that all compensation related inquiries, disputes, or claims must be directed to their employing or contracting Carrier or the applicable third party, and not to LoadHive.
LoadHive does not provide payroll, billing, collection, or dispute resolution services related to compensation.
Users retain ownership of content submitted through the Service.
By using the Service, you grant LoadHive a worldwide, non-exclusive, royalty-free license to use, store, analyze, reproduce, modify, display, distribute, and create derivative works from such content for operational, analytical, and commercial purposes.
This includes the right to anonymize, aggregate, and commercialize derived data, provided it does not identify individual Users.
LoadHive does not sell Personal Information that identifies individual Users.
By creating an account or using the Service, you consent to receive communications from LoadHive, including operational messages, service-related notices, account notifications, security alerts, administrative updates, marketing communications, and promotional materials.
These communications may be delivered by email, text message, telephone call, push notification, automated systems, prerecorded messages, or other electronic means, using the contact information you provide.
You acknowledge and agree that certain communications are transactional or legally required and may not be opted out of.
You may opt out of receiving promotional or marketing communications by following the unsubscribe instructions included in such messages. Opting out of promotional communications does not affect your receipt of essential service-related communications.
You consent to the recording, monitoring, and retention of communications with LoadHive for quality assurance, training, security, and legal purposes, where permitted by law.
Message and data rates may apply.
The Service and all related software, source code, databases, interfaces, content, design, text, graphics, logos, trademarks, trade dress, features, and functionality, excluding User submitted content, are and shall remain the exclusive property of DeliverUs LLC and its licensors.
The Service is protected by copyright, trademark, trade secret, and other intellectual property laws of the United States and foreign jurisdictions.
Nothing in these Terms grants Users any right, title, or interest in or to any intellectual property owned by LoadHive except for the limited right to use the Service in accordance with these Terms.
LoadHive’s trademarks, service marks, logos, and trade dress may not be used, copied, imitated, or reproduced in whole or in part without prior written consent.
Unauthorized use of LoadHive’s intellectual property is strictly prohibited and may result in civil and criminal penalties.
The Service may contain links to third party websites, applications, platforms, services, or content that are not owned, operated, or controlled by LoadHive. LoadHive does not endorse, monitor, verify, or assume responsibility for any third-party services, content, products, policies, practices, or offerings. Your interactions with third parties are solely between you and the applicable third party.
LoadHive shall not be liable for any loss, damage, cost, or liability arising from your access to or use of third-party services. You acknowledge that use of third-party services is at your own risk.
You agree not to misuse the Service, submit unlawful content, interfere with system security, reverse engineer, or disrupt platform operations.
LoadHive may suspend, restrict, limit, or terminate access to the Service, in whole or in part, at any time and in its sole discretion, with or without prior notice, for any reason, including but not limited to:
LoadHive is under no obligation to provide a reason for termination and shall not be liable for any losses, damages, or claims arising from such actions.
Termination may result in the immediate loss of access to data, features, and account privileges.
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.
LoadHive expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and uninterrupted operation.
Users acknowledge and agree that they do not rely on the Service for employment, income, guaranteed opportunities, or financial security.
LoadHive does not guarantee load availability, earnings, compensation, or business results.
To the fullest extent permitted by law, in no event shall DeliverUs LLC, doing business as LoadHive, nor its officers, directors, employees, contractors, partners, agents, suppliers, licensors, or affiliates, be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of profits, revenue, data, use, goodwill, business opportunities, or other intangible losses, resulting from:
whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not LoadHive has been advised of the possibility of such damages, and even if any limited remedy set forth herein is found to have failed of its essential purpose.
In no event shall LoadHive’s total aggregate liability exceed the greater of one hundred dollars ($100) or the total fees paid to LoadHive by the applicable Carrier during the twelve (12) months preceding the event giving rise to the claim.
Certain jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages.
Accordingly, some of the above limitations may not apply to you. In such cases, LoadHive’s liability shall be limited to the maximum extent permitted by applicable law.
Nothing in these Terms is intended to limit any non-waivable consumer rights.
You agree to defend, indemnify, and hold harmless LoadHive, its officers, directors, employees, contractors, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to, including but not limited to, the following:
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration on an individual basis.
You waive any right to participate in class actions, collective actions, representative proceedings, or consolidated claims.
Arbitration shall be conducted in Indiana under the rules of the American Arbitration Association, unless otherwise required by law.
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law principles.
Except as otherwise provided in the Arbitration section of these Terms, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Indiana, and you consent to the personal jurisdiction of such courts.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and LoadHive regarding the Service and supersede all prior or contemporaneous understandings, agreements, or representations relating to the Service.
For Carriers subject to a separate written agreement with LoadHive, such written agreement shall control in the event of any conflict with these Terms.
All provisions that by their nature should survive termination, including but not limited to limitation of liability, indemnification, arbitration, and data rights, shall survive termination.
LoadHive reserves the right, in its sole discretion, to modify, amend, or replace these Terms at any time. Changes become effective immediately upon posting or other reasonable notice.
Your continued access to or use of the Service after any changes constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.
LoadHive has no obligation to provide advance notice of changes, except as required by applicable law.
Use of the Service is subject to our Privacy Policy.
If you have any questions about these Terms, please contact us.
loadhive@gmail.com